WSS Questions
I need a solution Hello Readers,We are migrating our On-prem ProxySG to WSS (Web Security Services) using 'Explicit Proxy' connection method. We decieded to manage the content filtering policies from...
View ArticleNot connected to web security service -failure mode open
I need a solution [07-25-2019 04:29:48 (UTC+5:30)]: Setting client to RETRY because of a tunnel error [07-25-2019 04:30:04 (UTC+5:30)]: Attempting to connect to cloud via TCP [07-25-2019 04:30:04...
View ArticleWSS Reporting Alerts
I need a solution Hi,I work for an MSP and as such we want to receive alerts from WSS when something untoward is happening. The only way I can see this happening is to setup the...
View ArticleWSS SyncAPI - Download to Windows --> Syslog
I need a solution Hi AllWe are currently using reporter to download the logs from WSS hourly, then have created a script to extract the files, for ingestion by nxlog, sending to our syslog server. I...
View ArticleDomain wildcard
I need a solution Hello,Does WSS or any Symantec web proxy product support domain wilcard?Scenario: we want to allow URL path that contains @company.com and block all others.eg.Allow:...
View ArticleUnified agent not connecting to WSS Proxy
I need a solution Hi Guys,I have a india location, where we have a inhouse Symantec proxy with another location in UK and india location vlan have wpad file via Group policy which have UK Proxy IP for...
View ArticleUnified Agent issue while users in external Network
I need a solution Hi Team,Currently users acces internet from corporate network using Proxy - explicit configuration in Browser. But while users going outside Corporate network and access internet...
View ArticleWSS recognizing traffic as from " No User"
I need a solution Hi guys,Based on the policy trace made from the ProxySG, we can see that traffic to URL is coming from user's AD but when it comes to the logs on the WSS it is showing as sourced...
View ArticleWSS Unified Agent and Cisco VPN Full Tunnel
I need a solution Due to NIST compliancy we had to turn off split tunnel VPN and go full tunnel. Once we did that we noticed a big slowdown in performance when accessing the internet. Come to find out...
View ArticleWSS Proxy Agent not showing in WSS Agent status
I need a solution I am having the same problem; my WSS client agent is installed and active but I can't see it in the WSS Agent status console. 0
View ArticleNew SEP Blocking Office 365 Login
I need a solution Very strange issue here, we are using SEP with Seamless integration on WSS. I have upgraded my own machine from 14.2.4815.1101 to 14.2.5280.2000 and now when on WSS I cant login to...
View ArticleRealm name in Unified Policy
I do not need a solution (just sharing information) Hello,If we have WSS utilizing unified policy and the WSS is using SAML authentication. While creating a policy in unified policy using management...
View ArticleSkype for Business - WSS - Firewall etc!
I need a solution Hello, We have recently implemented the WSS and are struggling to get Skype for Business to work. I've tried using a PAC file connection method, and specifying the data centre IP...
View ArticleWSS and Unified agent update behavior
I do not need a solution (just sharing information) Hi,Can someone confirm the update behavier of the WSS and Unified agent? Will both agents automatically update? If you have the "prompt end user...
View Articlelocation: firewall / vpn in pfSse, has anyonene used it?
I do not need a solution (just sharing information) Hi team,I have a pfSense and need to configure the location Firewall / VPN, the tunnel is up, but I can not traffic. Can anybody help me?Thanks 0
View ArticleSolution for VDI through WSS
I need a solution Dear Team,Our client has a POC of VDI(virtual desktop interface). They want to install WSS UA in the server. all users will connect oner server as per system base credential account...
View ArticleWhat happened to WSS support ??
I need a solution Did something bad happen to WSS support after the broadcom transition we were getting really quick response times and solutions from the previous team we have clients reporting all...
View ArticleWSS Agent
I need a solution We have recently deployed the Web Security Service and deployed the Unified Agent 4.11 (Windows 7) and WSS AGent 6.1.1. However when we add domains and IP addresses to be bypassed on...
View ArticleWSS not filtering in Chrome (.pac)
I need a solution Hi All,Hoping someone can shed some light on what is going on with WSS .pac file and Google Chrome.Scenario;Pac file URL is rolled out via GPO to all corporate PC'sCreated an...
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WSS | Cannot login
I need a solution Dear All Please recommend my customer have WSS but when use Customer's account for login to portal following document it have error user not availableHow to resolve this issue.Best...
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